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KES Designs
3101 Tabletop Mountain
Spicewood, Texas 78669
512-801-2963
Mon-Fri 9am-5pm CST
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ABOUT US:
Design Center- From custom
handbags to custom bedding, we make our signature KES
Design line in our store. Our shop doubles as custom
design studio. Visit us to browse our wide selection of
handmade goods, to put together your own custom purse order.
We can help you design your dream purse or your dream
room.
Studio & Boutique
Hours
Monday 9:00am -5:00 pm
Tuesday 9:00am - 5:00pm
Wednesday 9:00am - 5:00pm
Thursday 9:00am - 5:00pm
Friday 9:00am - 5:00pm
Saturday CLOSED
Sunday CLOSED
All times in Central Standard Time
Also open by appointment.
Call (512) 394-5384 or email us, CustomerCare@KESdesigns.com,
to set up a time. |
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CONTACT INFORMATION: |
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KES Designs
3101 Tabletop Mountain
Spicewood, Texas 78669
512-801-2963 |
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Our History |
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KES Designs
is a small business dedicated to creating original handbags
and personal accessories. Our mission is to create stylish
and functional products.
Handmade
style for today’s fashion
KES Designs work emphasizes quality materials, customization,
and designs that are influenced by today’s fashion.
Due to the artisan nature of the business, the bags
are created in limited editions, and frequently are
one of a kind, featuring hand cut cowhide crosses and
with the finest swarovski crystals.
Our
Process
Our small team of skilled artisans puts special care
into each of our products. We make every item by hand
in our Design Center, which doubles as our flagship
retail store. Because we specialize in custom handbags,
we stitch each piece to order, adding pockets, embellishments
and special touches such as personalization, cowhide
additives and the finest swarovski crystals. When
you visit the internet, you'll be able to choose a
bag from our selection readymade samples. Or you can
work with one of our stylists to create your own KES
original. The process is easy: first you choose a
shape from our wide array of styles. Then we'll guide
you as you select each material, pocket arrangement,
and embellishment. Because we make most items to order,
our lead time is generally 2-4 weeks depending on
our production schedule and the season. If you are
in a rush for that special present, we suggest giving
a gift card for a custom design, redeemable on our
website or in our shop.
We've created this website so that you can shop in
your pajamas in the middle of the night. If you have
questions about our online options, please don't hesitate
to call or email us with questions. While we are a
very small business without phone operators, we pride
ourselves on our personalized service.
The
Design Center
In summer May of 2006, KES Designs moved to the new
tanning salon location to give its customers the ability
to design there own accessories and beautiful rooms.
By the summer of 2008, KES Designs outgrew its studio
in the tanning salon location. Then we moved all our
supplies and sewing machines to a location located
on Kelly’s property, so we could advance our design to the internet. We
painted, caulked, scrubbed and what else that was needed to get the new location
presentable. We sold the tanning salon business
so we could focus on KES designs products. Since then,
we've been completing several orders from custom bedding,
drapes, diaper bags and designing five new products.
How we
started
Designer, Kelly Smith is the sole owner, designer
and purveyor of KES Designs. I started this little adventure almost on a whim.
It all started with a Halloween Costume for my son.
Sewing has been in the family for years. It took me
becoming a mom to realize how much I loved sewing.
Inspired by fun fabrics, soft textures and cute kids,
I enjoy creating things that put a smile on people's
faces. Blessed with two amazing boys, I love to make
cute, unique, and durable boy things. With a strong
desire for a daughter, I love to make wonderfully
fun girly things. My heart's desire is for you to
make many precious memories cuddling your little ones
with our blankets and that their blankee will become
a cherished keepsake. They grow up way too fast, but
the memories last forever.
Meet the KES production and customer service team.
Our Staff
Kelly Smith AKA “The go to girl”
Favorite color combo: Espresso brown
with turquoise
Favorite accessory: Wedding ring
Nerdy factoid: Addicted to American
Idol
Inspired by: The right fabric
Dawn Auderer AKA “Customer Service
Queen”
Job Description: Interfacing specialist,
Filing Queen
Favorite color combo: Espresso brown
with pink
Favorite accessory: Cross necklace
Nerdy factoid: Loves to play instruments
Inspired by: Great Pair of Pants
Elizabeth Heinz AKA “The everything
girl”
Job Description: Cutting Genius, Concho
Queen
Favorite color combo: Espresso brown
with olive green
Favorite accessory: Her
wedding ring
Nerdy factoid: CSI Guru
Inspired by: The
right color
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RETURN
POLICY: |
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We take pride in the quality of our products. Due to the custom nature of our
work, we cannot accept returns, except under the following circumstances.
Received
the wrong item? If what you received is not
what you ordered, we will send you the correct products,
or we can issue you a refund when you return the incorrect
item. We will incur any additional shipping costs.
Received
a defective item? We will repair the item
and/or replace it promptly. We will incur any additional
shipping costs.
Before
returning an item please contact us at CustomerCare@KESdesigns.com or
512-801-2963
Return merchandise
to:
KES Designs
3101 Tabletop Mountain Dr.
Spicewood, TX 78669
NOTE: Be sure to include your order
number, contact information and shipping address with
your return.
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FREQUENTLY ASKED
QUESTIONS: |
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Payment options
We gladly accept PayPal through our website shopping
cart. We also accept Mastercard, Visa, American Express,
Discover over the phone, just give us a call during
business hours at (512) 394-5384. If you are sending
a check or money order, please mail payment to:
KES Designs
3101 Tabletop Mountain Dr.
Spicewood, TX 78669
We will wait for your personal check to clear before
sending your order. Sorry we cannot accept COD orders.
Shipping
We ship to all United States addresses, as well as Canada and Europe. Because
we know how fun it can be to open a package, we carefully wrap each order
with colorful tissue and a few sweet surprises.
In addition to shipping web orders, we ship orders that are placed in our store.
Bring your out-of-town guests in to order a custom bag, and we'll send their
custom order to them once it complete.
Please note: Non-domestic orders
may be subject to customs rates that will be charged
by your home customs office.
Shipping options for web orders:
Store pick-up - Free!
We'll send you an email when your order is ready,
and you can pick it up at our Design Center. Normal
lead times apply (2-4 weeks).
United States Priority Mail
We'll ship your order once it is complete. Send your items to you or a gift recipient.
Priority Mail is reliable and fast. Normal lead times apply (2-4 weeks).
Customer
guarantee All KES Designs products are guaranteed
to be free of defects. Some fabrics have natural variations
which are an integral part of the texture. Such variations
are not considered to be defects. |
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WHOLESALE: |
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If
you're interested in carrying our line, please call
to register with
us.
We will review your application and will get back
to you with wholesale prices
along with our wholesale policies. Please allow up
to two business days to receive your wholesale
information.
If you have specific questions about our line, you
can fill out the box below. Don't forget to register
at the link above. That's the most important part
of our registration process. Thanks!
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PRIVACY POLICY: |
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Privacy Statement:
Protecting your privacy is important to us. We hope the
following statement will help you understand how
KES Designs collects, uses, and safeguards
the personal information you provide to us on our
Web site.
KES Designs values your privacy and we make
every effort to ensure the confidentiality of your
personally identifiable information. Our staff will
not disclose your personally identifiable information
unless you give us permission or unless required by
law. Please review the information below for further
details about our privacy policies.
Site Usage Information:
KES Designs gathers "site usage" information
from all visitors to this Web site. Such data is used
in the aggregate, to help determine general usage
patterns and fine tune layout in order to ensure that
our site is as useful and helpful as possible. We
do not use cookies to track visitor information nor
can we determine who, specifically, the visitor is.
In a nut shell, we know you came but we do not know
who you are
Individual Visitor Information:
Individually identifiable information will
not be released without that individual's prior consent.
Visitors are specifically asked for individually identifiable
information when signing up to use certain services,
such as requesting a proposal or sending a form. In
some instances, visitors may be asked for personal
interest and demographic information in order to create
a more customized visitor experience; however these
fields will generally be optional. Special Notification
with respect to Children's Privacy (Visitors under
age of 13) In response to concerns about protecting
children's privacy online, Congress enacted the Children's
Online Privacy Protection Act of 1998 ("COPPA"), which
sets forth rules and procedures governing the ways
in which Web sites may collect, use and disclose any
personal information for children under the age of
13. In accordance with KES Designs's policy
and COPPA regulations, we DO NOT: Request or knowingly
collect personally identifiable online or offline
contact information from visitors under 13 years of
age; Knowingly use or share personal information from
visitors under 13 years of age with third parties;
Give children the ability to publicly post or otherwise
distribute personally identifiable contact information;
Entice children with the prospect of a special game,
prize or other activity to divulge more information
than is needed to participate in the activity. Questions
regarding children's privacy should be directed to:
Customer Care
3101 Tabletop Mountain Dr.
Spicewood, TX 78669
Phone: 512-801-2963
eMail: CustomerCare@KESdesigns.com
Disclosure:
KES Designs reserves the right to access and
disclose individually identifiable information
to comply with applicable laws and lawful government
requests, or to protect our customers or members
of our staff. Where practical, we will attempt
to obtain the consent of the individual prior to
disclosing individually identifiable information. |
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